Features

Tip ofertă

Post vacant

Sectorul

Telecentru

Orarul de lucru

Cu normă întreagă

Învățământul

Nu este necesar/ nespecificat

Experiență

1-3 ani

Rusă

✔

Română

✔

Engleză

✔

Tip de angajare

Full-time

Modul de lucru

La birou sau la locație

Description

A U.S.-based Trucking Company is seeking an After-Hours Dispatcher & HOS Monitoring Specialist (SWIFT, ALPHA, TruckEnsure).(Operator call center) If you are responsible, organized, customer-oriented, and able to multitask while solving problems efficiently, we invite you to join our team. Requirements: Advanced proficiency in English, Russian, and Romanian Strong knowledge of trucking industry equipment, systems, and tools Excellent communication and negotiation skills Proficiency with MS Office and Google Workspace Ability to work under pressure, manage crises, and make sound decisions. Core Responsibilities: Monitor ELD to ensure drivers remain compliant and avoid HOS violations Prioritize and manage all tasks that arise during the shift Assist and communicate with drivers, brokers, and other third parties Respond promptly and professionally to all incoming calls, emails, and messages Provide updates and resolve issues related to loading/unloading, routing, or unforeseen events Make well-reasoned, cost-effective decisions Prepare and submit a detailed daily report at the end of each shift Deliver consistent, high-quality customer service What We Offer: Competitive compensation Performance-based bonus opportunities A professional, supportive work environment with growth potential How to Apply: Please submit your English CV to the provided email address and include the position title in the subject line. We appreciate your interest. If your qualifications match our requirements, we will contact you for the next steps.